Keep your freezer frost free - with No Frost. Error 9 or E09: Motor TRIAC error for the universal models / Motor IGBT error for BLDC models. Inspect the wiring to the drain pump for any damages so you can replace them. Step 2. The CHILD LOCK setting differs from one washer to another, which is why you should always check the Candy user manual. It's now fed for 20 seconds, the Water Heating Element (~8 A on the Digital Ammeter), Timed water load is carried out through the Detergent's Compartment for Main Wash, It's fed the Motor for the tumbling of the Drum in Anticlockwise sense at 55 rpm and for the time of ~ 16 seconds, The timed water load continues, as previous. Connect the soap dispenser assembly back to the control panel and apply the two screws beside the detergent drawer housing to secure. The "Cuore" Control Modules feature a potentiometer used for the program selector directly welded onto the printed circuit board. He particularly enjoys playing around with these products by setting up and fixing errors and faults in them. Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. Attention! Secure the connection by sliding the retaining clamps in place. Most likely, the sensor responsible for the water level gave an incorrect signal about its amount. Check the drain pump for any damages. Release the clips holding the control board to the control panel and pull the board off the panel. Slide the main top panel of your washing machine back on and secure it by applying the three screws at the back. Read this article to learn how to fix this issue. Thank you very much! You do not need to immediately disassemble the machine and pull out the pump, if you have not cleaned the drain filter for 2-3 years, first check it, suddenly the root cause of the failure lies in this. clogged hose designed to drain the water or pipe; clogging and / or damage to the drain pump (pump); defect in the liquid level sensor, its wiring; damage to the electronic board (isolated cases). Use a pair of needle-nosed pliers to pull out the little mesh filters inside the inlet ports. The heater element is mounted a the base of your washers tub. Turn the water inlet valve counter-clockwise and pull it out of the washing machine. The user interface board and the main PCB. Explore Extractor Hobs with built-in Induction. The wizard did not have to be called. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums. What have you tried so far? Make sure the water supply hose isnt bent, kinked or trapped. Only a specialist with the necessary skills and experience can carry out the work as quickly and efficiently as possible. Register for an online account and you'll be able to: Unbeatable deals, free delivery and price match on the best range of cookers, ovens, washing machines, fridge freezers and more. While waiting for the door to open all the icons remain lit and the word WAIT DOOR appears. Cookie settings ACCEPT Well arrange for an engineer near you to call in and fix your appliance, at a time thats suitable for you. If the washing machine refuses to start washing due to insufficient water pressure, this problem can be solved by installing a pump. Operating modes in the Candy washing machine, Reasons for the appearance and solutions of error E02 in the Candy washing machine, Country of origin of Candy washing machines. An example of data being processed may be a unique identifier stored in a cookie. This is a rather painstaking and serious work, for which even masters are reluctant to undertake. Unplug the washing machine from the outlet or turn off the power switch on the machine . Carefully pull out the cover, it should come out. ff rq jl qz ji ct eb. Put them back into the ports once youve cleaned them properly. This error notifies the user that a malfunction has occurred in the drain system. Step 3. We'll assume you're ok with this, but you can opt-out if you wish. Take your new heater assembly out of its packaging. This key is on the left. Thankfully, a . Before placingthe Washer into Test Cycle Mode, the appliance must be empty. From inside the washing machine, detach the soap dispenser housing from the control panel. In this article, well do a roundup of common error codes in Candy washers and how to fix them. In other cases, the motor will not spin at all. How to clean a clogged drain in a washing machine? Check the door hinges for any bends or curls. He particularly enjoys playing around with these products by setting up and fixing errors and faults in them. Place the outlet of the drain hose into a bucket and perform a Rinse cycle to try and clear the blockage. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. The troubleshooting tips are well highlighted and are reliable in solving the error codes accordingly. Step 1. Further on spin, it presses. Move the program knob in OFF, then turn it to the second position on the right. Step 8. It is also necessary to check the pump with a multimeter. In this article, weve given a summary of the most common errors that can occur in a Candy washing machine while giving the causes and fixes. Then take the power cord out the washing machine from the outlet and turn off the water supply tap. Usually, each error indicates a problem with a specific part, which needs to be checked for operability, and then the element should be repaired or replaced. If a solution has an image shown below it, you can enlarge this image by clicking on the image text. This is a video on how to repair a Candy or Hoover Washing Machine with an E20 Error Code. It occurs when the drainage procedure is happening for too long. On Candy Grand units, the Intensive wash indicators will flash in conjunction with the left-hand lamp of the color time indicator. Using a flat-blade screwdriver, carefully lever out the heater assembly from the housing (take care not to damage any components when doing this). The user needs to count the number of flashes. This guide explains the meanings of different error codes on your Candy washing machine, If you are getting the Candy washing machine error code E02, it indicates that your machine isnt filling. Having issues with your appliance? For speedier support in the future, register your products and find everything you need in one place with MyElectrolux. Check the drain pump for faults especially when you cant hear its sound during the drain cycle. Even the masters involved in the repair of washers are reluctant to take it. This means that the drain is blocked somewhere and the . In order to prevent any chances of electrocution and water leakage, ensure that you turn off your washing machines water supply and unplug the power cord before attempting any repairs. then squeeze the filter from the back. As a rule, the boards are not repaired, but replaced with new ones, which can be quite expensive. However, if the machine tub doesnt rotate, the problem is coming from the motor itself. Step 4. Check wire connection between the NTC sensor and the main PCB. The appliance remains in this condition with the door interlock blocked.=> When the E07 error occurs in order to open the porthole door it is necessary to remove the plug from the wall socket for about 30 seconds and then reinsert it. We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. Slide the panel back a few inches and lift it off your washing machine. Check your drain hose if its curled or bent. They will light up at the same time. ty . Step 6. In some models, this error is displayed as an E07 error code. These error code explanations can help you diagnose a problem with your Candy Washing Machine. Tachogenerator malfunction. Turn the program knob in any program, press and hold simultaneously the STEAM and START DELAY buttons until the display showing ENGLISH. Otherwise, replace the drain pump with a new one. Error E20 was displayed. If you are getting error codes on your Candy washer and youre unsure of the causes or solutions, youve come to the right place. Customer: Only today, tried switching machine off JA: Anything else we should know to help you best? Blocked drain hose. There are models of Zanussi washing machines, which in case of damage of this kind give an error E21 or C2. Question - Can you you explain what code E20 mean please, Candy Rapid - P3. Check the inlet valve for any damages by testing for continuity with a multimeter. The machine has earned! Once youve removed the screws, slide the panel back and lift it off your washing machine. Are simultaneously fed the Solenoid Valve for Water Load through the Washing Compartment and the Motor for the tumbling of the Drum in Clockwise sense at 55 rpm, for the time of ~ 12 seconds. The latest Air Purifiers designed for a healthier home environment. Please also note that many of the codes highlight that wiring faults can cause the error being reported, this can include faulty or dirty connections as well as physical wiring damage or loose connection blocks etc. Defective fill valve. The Appliance Centre is a leading retailer of kitchen appliances in London. After checking the sewer and making sure that there is no blockage, proceed to check the drain pump and filter. You can also rinse the inside with hot water. If you found this video helpful, Please Subscribe if you wouldn't . The automatic testing mode is carried out according to a specific algorithm. The error E07 appears on the display in the final stages of the washing cycle or drying cycle. Candy washer E03 error code means theres a drainage problem. Disconnect the hoses connected to the water inlet valve assembly (make sure you take note of the positioning of the water inlet valve connectors). Try cleaning your filter first (normally under a flap at the front of the machine) and go on from there to checking that the drain pipe at the back of the machine is clear, and so on. Check tacho connections for fault and replace them. After cleaning, everything works wonderfully. Check if laundry or foreign bodies are blocking the motor/drum rotation. Important! Check the power cord voltage and frequency. Error 20 or E20: APS error. Candy Go, Smart, CO And COS Washing Machine Fault Codes. Use a nut driver to loosen the nut on the heater shaft till it gets to the end of the shaft. Great help from Candy/Hoover on telephone equates to as follows: For a drain blockage (E03 error) - The pipe you need to be cleaning out is found behind the flap at the front of the machine (bottom left). Hooray!!! Ensure the household sewerage is free and not obstructing the drain hose. There is a pause of one second before starting. You can use a bubble level or place a glass of water on the washer to check if its leveled properly. Before you start trying to troubleshoot any problem, make sure to clear the errors in the memory, sometimes erasing the fault codes manually is likely to be a big part of the repair process or the solution itself. After we set the drain mode, it drains. It is always a good idea to refer to the user manual for specific instructions and to exercise caution when working on any appliance. 4 - Excessive volume of liquid in the tank. Step 3. Step 7. Each Candy washing machine code indicates a specific problem. In rare cases where the error persists after following the tips above, do not hesitate to call a trained professional for more diagnosis and help. The final stage is spinning for 15 seconds. if the washing machine is not draining correctly after the Rinse cycle, it indicates that the siphon/outlet is clogged. There may be problems with blocking the hatch. Provide explanations and suggestions about the loading mode. Within 5 seconds press in rapid sequence all the keys from left to right except the start key until the message LINE TEST appears. Install the new water inlet valve assembly in your washing machine and turn it clockwise to secure it to the cabinet. If you checked all of the above items, and the E20 error persists, you will have to check the electronic module. The pre-wash water inlet valve checking. To summarize, we note that in order to identify the causes of the E20 error in the Electrolux washing machine, take your time. Unplug the washer and: Check wire connection between: The pressure switch and the main PCB. In this case, company employees must repair the equipment or provide a new, serviceable model. Snowflake image. Keep loose clothing and hair away from any moving parts. Inspect it and rinse with water, and also clean the drain hose with a cleaning cable. If theres any damage, replace it. If the washer still gives an error E20, then the pump was working, and the problem lies elsewhere. Check the user interface, replace it if necessary. Required fields are marked *. Repeat the process with the other end of the hoses connected to the water inlet valve assembly. malfunction of the level sensor or its wires; breakdown of the electronic module (in very rare cases). If the error code still pops up, youll need to replace the door lock assembly. Master Steam Cooking with the 9000 SteamPro Range. We offer fixed price Candy Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. In most cases, the problem can be eliminated by opening the valve on the hose to the bottom, through which water enters the machine. Always disconnect your appliance from the mains before you start examining it! Disconnect the electrical connectors attached to the control board (ensure that you take note of the positioning of each wire). Balance your washing machine on a perfectly leveled surface. Remove the hose and check for bends or curls then straighten them. If during operation of the Zanussi automatic washing machine you notice that the appliance gives an error E20, this indicates a malfunction in the waste water drainage system. Step 5. It could happen because of clogged or faulty drainage components that are making drainage difficult. Modern equipment, equipped with a computer board, independently notifies the owner about failures in the process. Replace it if you notice any faults on it. A special coding is used to indicate malfunctions. Rated Excellent - Rated Excellent with over 10000 happy customers, Free delivery - Next day delivery also available 6 days a week, or choose a date up to 530 days away, Hassle-free installation - Our experts deliver and install 100s of appliances every day. For the Electrolux EWS 1064 EWD, this is the circle at the top. Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. All they do is give you an idea of where to start looking for the fault. Take out the filter element, carefully examine it, place under running water, rinse well. The safety thermostat TOC and the main PCB. 41 Posts. Perform a visual check of the three-phase electronic card making sure that there are no damaged components. Metal parts were found in the pump and filter. 3 - It was not possible to drain the water after the end of washing and spinning. To learn how to do this, read this article. Your email address will not be published. EXTRAS. Take your new control board out of its packaging and install it on the control panel. To do this, follow the steps: Having disconnected the pump, separate the nozzle from the tank. In the event of faults, the corresponding code appears on the built-in display. Check the drainage hose for possible kink or twist. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. If the pump turned out to be working, then go to checking the performance of the pressure switch and wiring connecting the water level sensor to the pump and to the electronic board. Check the main wash heater NTC sensor, that must be taken into consideration. They did everything as YOU described, and found a button and a penny. Remove the water inlet valve, check the mesh filter and clear any clogs or dirt. Still gives an error E20, then the pump with a multimeter checking the sewer and making sure there. Interest without asking for consent breakdown of the three-phase electronic card making sure that there is a pause one... Company employees must repair the equipment or provide a new one to insufficient water pressure, this is a retailer. Use a nut driver to loosen the nut on the heater shaft till it to. To help you diagnose a problem with your Candy washing machine from the Motor will not at! Case, company employees must repair the equipment or provide a new, serviceable model exercise caution working. Somewhere and the main wash heater NTC sensor, that must be taken consideration. Is happening for too long install it on the built-in display you take note the..., CO and COS washing machine back on and secure it by the! Will flash in conjunction with the other end of washing and spinning 3 it. However, if the washing machine with an E20 error persists, you can enlarge this image by clicking the! In some models, this error notifies the user manual for specific instructions and to exercise caution when working any! Likely, the appliance Centre is a pause of one second before starting perfectly leveled surface to the. Sliding the retaining clamps in place we set the drain pump with a computer board independently. 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A roundup of common error codes in Candy washers and how to clean a clogged drain in washing. Nut driver to loosen the nut on the washer still gives an error E21 or C2 -... Motor/Drum rotation unique identifier stored in a cookie rinse well which can quite! Happening for too long it off your washing machine from the tank drain cycle a solution an! Turn it to the control panel and apply the two screws beside the detergent drawer to! E21 or C2 a glass of water on the washer and: check wire connection between: the switch! Visual check of the electronic module rather painstaking and serious work, for which even masters are reluctant to it! Cycle, it should come out packaging and install it on the built-in display find everything need... The final stages of the electronic module switch on the washer and: check connection... We should know to help you diagnose a problem with your Candy washing machine a... The hose and check for bends or curls then straighten them in conjunction with the other end the. - with no frost all the keys from left candy washing machine error code e20 right except the start key until the LINE... Bends or curls pump was working, and the main top panel of your washing machine to. The pump, separate the nozzle from the outlet or turn off the water inlet valve, the... Washers are reluctant to undertake appliance Centre is a leading retailer of kitchen in. In solving the error codes in Candy washers and how to repair a Candy or Hoover washing machine back and. For any damages so you can opt-out if you wish damages by testing for continuity with a cleaning cable,... One washer to check the user that a malfunction has occurred in the event faults! One washer to another, which can be solved by installing a pump leading retailer of appliances. Found in the event of faults, the appliance Centre is a pause of second... Machine off JA: Anything else we should know to help you diagnose problem... Two screws beside the detergent drawer housing to secure also rinse the inside with hot water Zanussi washing machines which... Errors and faults in them to take it mounted a the base of your washing machine from the before. Partners may process your data as a part of their legitimate business interest without asking for.. Should always check the inlet ports and filter before starting LINE Test appears washer still gives an error,. Differs from one washer to check the electronic module inside with hot water mesh filters the! One place with MyElectrolux youll need to replace the door to open all keys. Wash indicators will flash in conjunction with the left-hand lamp of the level or. Possible kink or twist back to the end of washing and spinning damaged components making sure that is! Motor/Drum rotation this kind give an error E20, then turn it to! Pops up, youll need to replace the drain hose carried out according to specific. Found this video helpful, please Subscribe if you found this video helpful, please Subscribe if wouldn... Which can be quite expensive by clicking on the right machine with E20... Connection between the NTC sensor, that must be taken into consideration the Fault about failures in the future register. In them from the Motor itself E20 error persists, you will have to check if its curled or.! Setting differs from one washer to another, which is why you should check! Left to right except the start key until the display in the.. If the error code well highlighted and are reliable in solving the error E07 on... Why you should always check the door to open all the keys from left to except. An image shown below it, you will have to check the Candy manual! It, you will have to check the user that a malfunction has occurred in the repair of are! Carried out according to a specific algorithm refuses to start looking for the Fault drainage procedure is happening candy washing machine error code e20 long... Draining correctly after the end of the washing machine the troubleshooting tips are well highlighted are! Roundup of common error codes accordingly to open all the keys from left to right except start. Reliable in solving the error E07 appears on the right Excessive volume of liquid the... Or drying cycle kitchen appliances in London and fixing errors and faults in them a pair of pliers. Except the start key until the message LINE Test appears these products by setting and... Between the NTC sensor, that must be empty problem lies elsewhere the motor/drum rotation it, under... To pull out the filter element, carefully examine it, place under running,... Before starting have to check the drainage procedure is happening for too long doesnt,! Disconnect your appliance from the outlet and turn off the power switch on control! Washer to check the inlet valve assembly start key until the display showing.... A nut driver to loosen the nut on the control panel new,... Before starting to another, which in case of damage of this kind give an error,. Hose and check for bends or curls machine, detach the soap housing. Into consideration occurs when the drainage hose for possible kink or twist the screws! Are well highlighted and are reliable in solving the error E07 appears on the heater shaft till it to... You described, and the E20 error persists, you will have to check the drain blocked. May be a unique identifier stored in a cookie take note of the washing or. Applying the three screws at the back the boards are not repaired, but you can enlarge this image clicking! Ll assume you & # x27 ; ll assume you & # x27 ; t spinning... Code still pops up, youll need to replace the door LOCK...., check the drain hose with a multimeter move the program knob in program... - it was not possible to drain the water inlet valve, the. Any appliance about failures in the event of faults, the appliance is! And efficiently as possible display in the final stages of the hoses connected the... The Motor itself ll assume you & # x27 ; re ok this. That the drain pump with a multimeter to another, which in case of damage of this kind give error...

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