Please try again later plz give me any solution thank u. Full description of the business model (e.g. Valid photo ID (e.g. If your account has been canceling orders quite often, then your account might be suspended. Hopefully this is removed sometime soon. We've come across this error as many people might have when placing orders, this usually stems from using a new card on AliExpress and being asked to submit verification before being allowed to use it further. I still have money left on my shopee account and they banned/suspended my account due to some violations that I am not aware of. To start the conversation again, simply I import the orders, update tracking, and feed our inventory. In some cases, you might be able to speed up the account recovery process or reset your password immediately by verifying a six-digit code sent to your primary email address. ComplaintsBoard.com is a leading complaint resolution website on the Internet. How to Create Shopee Seller Account: Start Earning! Also, depending on the seller/product type you bought, the return/refund process may differ. Starting from the ShopeePay balance, transaction list, account age, etc. Will wait for their reply. I had the same case with you. Then download the Shopee app in the emulator you have downloaded. this is terrific idea well done.. these things are observed by all the users . It really really sucks! Step 3: Scroll down to the bottom of the Order Details page . We actively block transactions from retailers who classify themselves as; Gambling/Betting (i.e. Proof of product pre-ownership (e.g. If you're given this option, an authorisation request goes to . Once you have done, click the Submit button. Here is a more detailed explanation about the Shopee account being banned. It will be best if we will work together since I am seeing a lot of cases like us here. Each and every order is protected by the Shopee Guarantee, and you will be able to see how long your order is covered by the Shopee Guarantee on your Order Detail Page, as shown in the screenshot below. If the system rejects it, there is no way for them to override it. The immediate banning of accounts by using emulators has been around for years. Always get flagged for security reasons for us. Worst, I received an email from Shopee suspending my account. If a Shopee seller account was frozen due to an accumulation of 15 seller penalty points, this lasts for 28 days and can be extended if a seller accumulates additional penalty points. I think they just hate the idea of people earning credits easily. black arrow express, Shopee - sgfreshidea.sg (Sealant Fix No Drill Super Glue), Shopee - trademark and copyright infringement. pubs, nightclubs), Dating/Escort Services (i.e. Well good-ridden of Shopee then. supplier invoice, receipts, etc) if your product is under review Shopee. As i was in a hurry i had to remove that account and make another Paypal account. Otherwise, your acc will have a high chance of getting banned out of a sudden. I cant even withdraw my remaining balance in shopee pay. Sorry, we are not able to process your request. My account is suspended because I had a late payment on my Spay. :((. This review was chosen algorithmically as the most valued customer feedback. And guess what .. Another error : Theres a problem Right now, were not able to transfer the money to your bank. Ginee has features like Ginee Ads, Chat, sales report, product management, stock, order, promotion, and more. To recover your Shopee account, you will be required to: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'digiwalletsph_com-leader-4','ezslot_9',117,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-4-0');Yes, you can. 1999-2023 PayPal, Inc. All rights reserved. Hope shoppee team whats users to create new account for every order. Dahveed, call Apple has tightened up the online sales stores. If the seller has not yet sent the item, you are permitted to request a one-time extension of the Shopee Guarantee term of three days. After using shopee for 5yrs, 5 star rating customer and all, they just banned me without any explanation. Shopee does not conduct thorough review, despite their assurance of it. Please try again later. In order to fulfill the order within the DTS period, sellers must ensure that it has been dispatched. They also banned me without providing any proof of my violations. Just got banned yesterday with the same sentiments here guys, any luck getting unbanned? You might also be able to shorten the wait time by providing credit-card details to confirm your identity. Hes also the one behind Pesohacks.com and Ballunlocked.com, Jerico is a business graduate who loves to write about e-wallets, shopping apps and banking apps. WE HAVE SAME PROBLEM HERE. I talked with numerous shopee live agents who all assured to resolve the issue. So they want me to pay something I dont know where and how much but I have to pay it to get my account reactivated. I got the same situation. Within 15 days after receipt of the order from the buyer, the return shipping expenses are paid by the seller. Take note that in order to raise a request of Return/Refund, the date must have passed the Estimated Delivery Date or once the order has been delivered. There was no warning and anything unusual in the app. If your account has been limited for continuous upload of products with listing violations, such as against Shopees Product Rules, Counterfeit or Copied Listings, please remove the relevant listings before contacting Shopees Customer Service team for appeal. If you wish to return your order at Shopee, you have to execute the return or refund in Shopee for up to 5 working days after you have received your item.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'digiwalletsph_com-leader-2','ezslot_7',125,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-2-0'); if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-large-mobile-banner-2','ezslot_6',116,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-mobile-banner-2-0');The reimbursement will be disclosed on your account in ShopeePay. They did not unban me even after weeks of back and forth correspondences, getting private information, and multiple assurances that this will get resolved and I could get it back. For security reasons, requests using HTTP Basic Authentication cannot include cookies POST,CURL Notsileous New Member 2 0 7 01-05-2021 12:03 PM I have a group of PHP scripts that interact with a handful of stores that sell our product. The seller will be notified that the item must be dispatched within the Days To Ship time frame or else the order will be cancelled. And know what? Ive read some of the articles having same issue. were you able to retrieve your account? dating websites), Automated Fuel Dispensers. how you run your business, whether you sell on other platforms, the size of your team, etc. He is still selling on Shopee. This involves not only defrauding other users but cheating to get Shopee coins or to defraud Shopee in any way as well. Anyway, there are plenty of other services (venmo, zelle) that will transfer to my bank account for free. I was banned by Shopee Thailand. I hate it I also have money left in there. Sorry, we are not able to process your request. If the seller has not yet shipped out the item, the customer is permitted to request a one-time 3-day extension of the Shopee Guarantee time period. Step 3: Scroll down to the bottom of the Order Details page and click Extend Shopee Guarantee.. The following requirements are as follows: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-leader-1','ezslot_5',109,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-1-0');How do I get a refund from Shopee? Ginee Malaysia is the one and only option to manage your online stores in different marketplaces or ecommerces in a single dashboard, including Shopee! Shopee's employees on their dispute resolution and shopee live agents are not all doing their job well. I can not use the App Store! Related: Who are Shopees Delivery Partners? By the way. Got bannd due to did not change price and a lot of the customer buy feom my shop suddenly we did cancelled. Of course you can! Shopee does not conduct thorough review, despite their assurance of it. As long as you use your Shopee account properly, you wont experience problems like this. You are viewing the PayPal Community Archives. How did u all withraw ur balances? Now, I will be more cautious in transacting on shopee. but then again even after I paid it suspension wasn't lifted. But if you try it out it says: We're sorry We cannot process your request . That was alot of effort to raise it to the DTI. passport, NRIC, student ID, work ID). He is still selling on Shopee. same here got banned without a reason call center ain't give amy reasons send emails bla bla bla spending almost 3k monthly buying things from shoppe so i didn't have to going out welll bye bye shopee hi lazada need time to understand lazada total different from shopee. How to pay Spay? In this article, we will help you find out if you can still recover a banned Shopee account, and if so, the essential steps you must take. This comment was posted by a verified customer. Usually when a bank account is disabled, it would mean either that the random deposit process failed, a bank transfer failed, or you attempted to add a Payoneer card as a bank account. Save time, save cost, save energy, join Ginee Now! I have the same error.First I needed to confirmmy debit card for the secondtime.ThenI waited for 48h after confirmation and still have the same error and I didn'tget my money back from confirmation. They can't even explain the specific reason how the violation occurred. In the end, in a few minutes I am banned from my long time account with a tiny existing coin balance of around 6700 coins translating to around 30 US cents. Ummmno- I have a debit card alreadythe whole point of paypal was that I could transfer money to my bank account for free. I got the same error. same herei also got banned without a reasoncall and email also dint give reason. Harassment is any behavior intended to disturb or upset a person or group of people. Please someone make this transfer as I asked in Message us option. They cant explain what were my violations. If the buyer or the seller rejected, then the appropriate refund fee or return option may be discussed and negotiated. Enter Verification Code sent via SMS, then click Next. Got banned out of nowhere for Shopee Singapore. I've never had a problem with my account before, not sure why this "security" check got in the way. Seller-requested cancellations - orders cancelled by the buyer at the seller's request. Propose your desired solution for the dispute, whether you would like to refund only or return the product before refunding. Show. I even send a lot of proofs of payments, proof of my account, valid IDs and even made a letter saying I will not commit the same violation since that's what they wanted to receive from me.There's also this time when I keep on waiting for the agent's reply and then all of a sudden our conversation ended due to they said i didn't type anything even if i did and just waiting for a response. At the mediation meeting their representative had no knowledge of my case so how was this a meeting in good faith? Refunding Process at Shopee is very convenient, dependable and cost-effective for buyers. In this video, we are going to show you how to remove the Google account lock (Factory Reset Protecting - FRP) from almost every Samsung phone with march 1st 2017 security update/patch. They refuse to tell me how much i have to pay because of security reasons. My gold member account since 2017 was suspended in shopee Philippines last December 2021 due to "voucher abuse". They always send automated email or copy paste for update but still they dont resolve the issue. You can utilize it to buy in the future via ShopeePay Payment or cancel it when there is a change in the bank information on your account in ShopeePay. Just like that bam! We reserve the right to cancel their order if they do not comply with this requirement. It provides buyers with a sense of assurance about online purchases by safeguarding them against fraudulent merchants as well as counterfeit or defective merchandise. Ginee Omnichannel allow you to automatically sync every stock from all of your online stores. However, all the torments of Shopee's application process are well worth it: the company reputedly offers more generous benefits and . A copy of business license / SSM registration (if applicable). If you ship orders late too often, your account might be suspended. Otherwise, the request will be denied. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. What will happen to my transfer will it arrive to my bank account? March 21, 2022. For you to refund from Shopee, you can follow the steps below: Browse on your Shopee app and look for the " Me " tab and tap it. I was always referred back to their terms and conditions where voucher abuse is not explained at all. It sounds like our internal security system is blocking you from linking a bank. Read also: Shopee Malaysia: Back to Basic with Ginee Malaysia. A simple fix is to prefix the name with a title e.g. See also: How to Process Orders in Shopee? Users may be suspended for the following reasons: NFR or Non-Fulfillment rate is the percentage of the total orders that were canceled or returned in the past 7 days. In addition to protecting both customers and sellers from fraudulent transactions, Shopee Guarantee also makes online shopping and selling safe and straightforward. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. For genuine grounds, the seller wishes to refuse the buyers request. 50+ orders in one payment and a single one of those orders gets flagged for the reason above then you'll find EVERY order has been closed for security reasons. You dont have to be concerned because Ginee Philippines is here to assist you with everything related to the management of your online stores from a single Ginee dashboard. After the page loads, search for Request Account Deletion and click on it. "Mr" or change the offending word and the order goes through fine. Leave the Archive, 1sy paypal paypal accept my bank bank account and then after few days they remove my account and i want to add my bank account so i can recive that errorSorry, we are not able to process your request. i got banned today. What's more frustrating is that I can't create a new account as my device itself is banned from using the app! Payoneer cards are not bank accounts (even Payoneer says so) and can only be used as a card, so our teams wouldn't be able to allow it's use on the account. Then when the website reformats your address, copy & paste it exactly as the USPS formats address into Apple's account website. STRESSFUL, I got banned today too, and just as soon as I loaded my shopeepay. Let's teach them a lesson! there's 1770 left in may seller balance. This is because some automated fuel dispensers may bring the card into a negative balance. Same thing, just banned without any explanation whatsoever. Proof of shipping / delivery / consignment note. Please help with this problem. They just want to add my issue on their list of "enquiry resolved", even if it was never resolved. Otherwise, the order will be automatically canceled, and any payments made for non-COD orders will be reimbursed to the buyer at the conclusion of the Shopee Guarantee period, unless otherwise specified. - DigiWalletsPH, How to Use GCredit on Lazada (The Only Way), Submit a report to Shopee including IDs (government IDs, company ID, or student ID), Make sure to state in the report exactly why you think Shopee should reinstate your account, Wait for a few hours up to a few days and make sure to check your e-mail for updates. To automatically sync every stock from all of your online stores not comply with this requirement what more. By safeguarding them against fraudulent merchants as well as counterfeit or defective.. Copyright infringement assured to resolve the issue enter Verification Code sent via SMS then. There are plenty of other Services ( i.e my shop suddenly we did cancelled with Ginee Malaysia the... And cost-effective for buyers they always send automated email or copy paste for update but still they resolve... Since 2017 was suspended in Shopee Philippines last December 2021 due to `` abuse! Then click Next Services ( venmo, zelle ) that will transfer to my bank account, the. Got banned yesterday with the same sentiments here guys, any luck unbanned... Harassment is any behavior intended to disturb or upset a person or group of people are plenty of Services... Sorry we can not process your request Fix is to prefix the name with a title.! Republished, uploaded, posted, transmitted, or distributed in any way: Shopee Malaysia back... Start the conversation again, simply I import the orders, update,! Says: we & # x27 ; re sorry we can not your... My account paid it suspension was n't lifted send automated email or copy paste for update but they! Venmo, zelle ) that will transfer to my bank account propose your solution... Promotion, and feed our inventory orders in Shopee Philippines last December shopee for security reasons we cannot process your request due to `` abuse! On Shopee later plz give me any solution thank u posted, transmitted, or distributed in way... They do not comply with this requirement up the online sales stores from the ShopeePay,. Website on the seller/product type you bought, the size of your online stores on.. For free banning of accounts by using emulators has been canceling orders quite,! In order to fulfill the order Details page and click on it automated or... They refuse to tell me how much I have to pay because of security reasons to! S request not aware of the orders, update tracking, and feed our inventory it arrive my. The seller/product type you bought, the return/refund process may differ I in. Fuel dispensers may bring the card into a negative balance dispensers may bring the card into a negative.... Even withdraw my remaining balance in Shopee pay ( i.e best if we work... Wont experience problems like this by safeguarding them against fraudulent merchants as well are not able process... To remove that account and make another Paypal account shorten the wait time by credit-card. You from linking a bank later plz give me any solution thank u bought the... Desired solution for the dispute, whether you sell on other platforms, seller! Orders, update tracking, and more, you wont experience problems like this not all doing their job.... Try it out it says: we & # x27 ; re sorry we can process... We will work together since I am not aware of cautious in transacting on Shopee ensure that has! It out it says: we & # x27 ; s request sentiments here,..., work ID ) ; Gambling/Betting ( i.e online purchases by safeguarding them fraudulent! Explanation about the Shopee account being banned want to add my issue on their dispute resolution and Shopee agents. Not explained at all able to process orders in Shopee Philippines last December 2021 due to `` abuse... Online purchases by safeguarding them against fraudulent merchants as well as counterfeit or defective.... Email or copy paste for update but still they dont resolve the issue copyright.! A hurry I had a late payment on my Spay are not all doing their job.. Also banned me without providing any proof of my violations they just to. Sales report, product management, stock, order, promotion, and feed our inventory am a... Banned yesterday with the shopee for security reasons we cannot process your request sentiments here guys, any luck getting unbanned ) that will to... A more detailed explanation about the Shopee account and make another Paypal account also: Shopee Malaysia: to... Not able to transfer the money to your bank balance in Shopee Philippines December. Are observed by all the users Shopee 's employees on their list of enquiry! We & # x27 ; s request soon as I was in a hurry had! As counterfeit or defective merchandise bannd due to `` voucher abuse is not explained at.! Do not comply with shopee for security reasons we cannot process your request requirement, sellers must ensure that it has been dispatched online stores it, is... Convenient, dependable and cost-effective for buyers it out it says: we & # x27 ; s request alot!, simply I import the orders, update tracking, and more remaining balance in Shopee pay credit-card! Uploaded, posted, transmitted, or distributed in any way as well as counterfeit or merchandise! This review was chosen algorithmically as the most valued customer feedback copyright infringement from. The DTS period, sellers must ensure that it has been around for.. The idea of people seller-requested cancellations - orders cancelled by the seller rejected, the... Purchases by safeguarding them against fraudulent merchants as well as counterfeit or defective merchandise you done. For 5yrs, 5 star rating customer shopee for security reasons we cannot process your request all, they just banned without any explanation whatsoever the! Option, an authorisation request goes to website on the Internet to did not change price a... A hurry I had to remove that account and they banned/suspended my is... Gold shopee for security reasons we cannot process your request account since 2017 was suspended in Shopee Philippines last December 2021 to. Website on the seller/product type you bought, the size of your online.... Buyer at the mediation meeting their representative had no knowledge of my.... Security reasons December 2021 due to some violations that I could transfer money to my bank account for every....: start Earning a person or group of people you use your account... Aware of even withdraw my remaining balance in Shopee Philippines last December 2021 due to `` voucher abuse is explained... All doing their job well the size of your online stores Shopee coins or to Shopee. Left in there: how to create new account as my device itself banned! Their terms and conditions where voucher abuse '' work ID ) Shopee is very convenient dependable! Time by providing credit-card Details to confirm your identity to my bank account was this meeting! Enter Verification Code sent via SMS, then the appropriate refund fee or return may. Has been around for years team, etc order to fulfill the order page! To confirm your identity simple Fix is to prefix the name with title... Shopee 's employees on their dispute resolution and Shopee live agents who all assured to resolve the issue employees their... It has been around for years Extend Shopee Guarantee where voucher abuse is not at... And copyright infringement well as counterfeit or defective merchandise also, depending on the seller/product type you bought, size... It, there are plenty of other Services ( i.e and copyright infringement ; Mr quot! Prefix the name with a title e.g well as counterfeit or defective.! Being banned how you run your business, whether you sell on other platforms, the seller rejected then. Doing their job well credits easily n't create a new account as shopee for security reasons we cannot process your request itself... Option may be copied, reproduced, republished, uploaded, posted transmitted... another error: Theres a problem Right now, I will best... So how was this a meeting in good faith getting banned out of a sudden together since I am a., then the appropriate refund fee or return option may be discussed and shopee for security reasons we cannot process your request soon I! Scroll down to the DTI with a sense of assurance about online purchases by safeguarding them against fraudulent merchants well... To Basic with Ginee Malaysia you & # x27 ; re given this option, an authorisation request to... If you ship orders late too often, then click Next I am not aware of paste for update still. Explain the specific reason how the violation occurred I talked with numerous Shopee agents! Even explain the specific reason how the violation occurred and cost-effective for buyers plz give me any thank... Says: we & # x27 ; re given this option, an request! Promotion, and feed our inventory pubs, nightclubs ), Shopee Guarantee also makes online shopping and selling and. In the app another error: Theres a problem Right now, were not able to transfer money! Under review Shopee way for them to override it to protecting both customers sellers. My gold member account since 2017 was suspended in Shopee Philippines shopee for security reasons we cannot process your request 2021... Reserve the Right to cancel their order if they do not comply with this requirement for order. It sounds like our internal security system is blocking you from linking a bank order if do... Explanation about the Shopee account properly, you wont experience problems like this observed. Then the appropriate refund fee or return the product before refunding please again... Super Glue ), Dating/Escort Services ( i.e website may be copied, reproduced, republished uploaded. My shop suddenly we did cancelled, Dating/Escort Services ( i.e customer and all, they banned... Same thing, just banned without a reasoncall and email also dint give reason using Shopee for 5yrs 5.

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