Click the "My Account" tab in the navigation bar at the top of this page to sign in and manage your subscription. 1. Try to restart the App by force closing it and opening it back again. Subscriptions plans are offered as either a monthly or yearly billing option. Try force closing the app, then open back and try re-pairing. Once the storage duration expires, the recordings will be automatically deleted and inaccessible. You do this by matching the box contents with the list of "What's Included" or Whats in the box on the side of the box! Night vision mode will be activated if the device senses low light environment. However, make sure you do not setup the Aria on a ceiling as the Aria is not designed to support being mounted upside down. Your camera may have lost internet connection. Go to the Menu. The recordings will then loop around and record over the earliest saved data. You must first download the Momentum app from either the Apple Appstore for Apple devices or Google Play for android devices. Streaming videos in general will consume a lot of data, so if you have a strict data cap for your mobile service then we suggest to use Wi-Fi on your mobile device while streaming. 3. 2. We do not recommend installing the camera outdoors or in high humidity areas, as this may eventuallydamage the internals of the camera. If you save your recordings with a Momentum Capture subscription, then you will still retain those recordings on your Momentum account. Make sure to have your volume up and your mobile device close to the Garage Door Controller while pairing. 1. Sena MOMENTUM INC PRO, FAQ, Troubleshooting & Support | Sena MOMENTUM INC PRO FAQ Downloads Firmware History Documents Videos Related Products Frequently Asked Questions Getting Started Bluetooth Pairing Using Mobile Phone and Music Camera FM Radio Still Have Questions? The tiles on the dashboard will now be able to be moved around, shrunk, enlarged, removed, or added. 1. Go to the Arias GENERAL settings screen and tap the Restart button for a simple power reboot or tap the Reset to Factory Settings if you want to perform a total reset. 16GB = 18 hours If you still need advice, feel free to call and chat with someone from our Customer Service Team. Go to your Knoks settings page, and under the GENERAL tab you will see an option for Reset to Factory Settings. You will need a 2.4GHz router (802.11b/g/n) on your home or office system for Wi-Fi connectivity. You may then attempt to re-pair the device on a different Wi-Fi network. Please follow the instructions provided in the Quick Start Guide and Manual. However, if the device is disconnected from the internet you may also reset the device by opening the camera on the Aria floodlight. Create a new user account, pair the device, and youre set to go. Make sure youre downloading the correct app. From your live view screen, tap anywhere to bring up the top and bottom tool bars. DO NOT disconnect the wires. Please note that delays may occur around holidays. This can be helpful in different seasons when you want to frequently use the thermostat. The Niro Garage Door Controller can be scheduled to record motion events 24 hours a day, however it cannot continuously record non-stop video. You will need a 2.4GHz (802.11bg/n) on your home or office system for Wi-Fi connectivity. Select your device (if necessary) and you will see a page that displays the currently set ranges. You lock the thermostat by following the steps below. You may only purchase the Momentum Capture subscription plan through the app and camera settings, however heres the link for more info about our plans: Momentum Capture. The device will then restart. You can also check out our How To videos, and the downloadable pdf instruction manuals on each product page. If you have an Android phone, make sure that your phone's location setting is turned ON and the Momentum . Once the new password is set, you can use it to log into your account. Once its full, it will loop around and start overwriting starting from the oldest recorded data. Tap Set to lock the desired temperature. Is your thermostat far away from the router? b. You can also sign up in the Momentum app by going to Menu > Subscriptions. Send us a message. From this screen, select alerts to view your recordings. You do this by matching the box contents with the list of Whats in the box on the side of the box! You may use a micro-SD card for backup storage for your recorded videos and pictures, however you do not need one as every device comes with free 24-hr video playback history. The camera will then be ready to pair again. Selecting this button will have the camera start recording. Of course! However, the burglar will not be able to use the device since its still linked with your Momentum account. 1. If you find that it is solely battery powered, then its likely the Knok is not compatible with your system. Press the Add tile and select your camera from the list. A motion alert will trigger when both the camera and PIR sensor detect motion. Choosing this option will wipe the current WiFi connection and Knok settings. This is the best way to use a security camera. 2. To do this, from the app go to the Knoks settings page, select the CAMERA tab, then tap the blue Edit button in the MOTION SETTINGS section. 1. The other method would be by shutting off the power to the doorbell from your circuit breaker, disconnecting the wires, or holding the reset button on the back of the device for 5 seconds. Yes you can! Using the + or - to Enable or Disable the key lock. Sure! Hold the reset button for 10 seconds. The app logo will show a half blue and red color. - There is a metal bracket that locks the micro-SD card in place. It must also be at least Class 4 or higherand in FAT32 format. Enter the star symbol 5 times (*****) when the thermostat asks you for the password. a. You will see a WiFi icon located on the lower right corner on the devices main screen if the connection is established. Note you will not be able to hear any audio coming from the camera while the microphone icon is selected (similar to a walkie-talkie function). Select Settings. Select your device from the list. The camera will then be ready to pair again. - Check to see if the card was properly inserted into the camera slot. PIR Detection will trigger the lights to come on when motion is detected from the PIR sensor. Yes, you may also do that as well while viewing the selected recording. This camera is NOT water proof. Go to your Knoks settings page, and under the GENERAL tab you will see an option for Restart Device. 2. 1. Here you will see that there are three separate zones, which can be activated/deactivated simply by tapping on the zone(s). You will need to reset your device either from the app or the reset button inside the Arias camera. 4. Take everything out of the box and make sure you have all of the parts by matching the box contents with the list of Whats in the box or "What's Included" on the side of the box. Dont worry this is pretty standard for most home Wi-Fi routers these days. Make sure to have a stable Wi-Fi connection in the area before you proceed. You may tap it again to turn it off as well. It is important for your own safety since you will be dealing with live electrical wires. You may even use a combination of the tape and metal plate if you dont want to drill any holes. Are you having problems pairing your camera? You will first need an existing video doorbell to replace with the Knok video doorbell. After the thermostat is turned on, go to the device settings icon, select WiFi, and enter your WiFi credentials. a. You may also get an alert in the Momentum app that your micro-SD card is about to be full. First, connect the USB cable to the device and power source nearby your garage opener. - Make sure the microSD card is in the FAT32 format. Visithttps://account.momentum-cam.com/to sign up online or click My Account" link in the navigation bar at the top of this page. 2. This camera utilizes dual band wife connection that can access both 2.4 GHz and 5 GHz frequencies. Make sure to follow the labels for the LOCK and OPEN positions. Double Blinking Blue Light: Camera is ready to connect to a Wi-Fi network. Your Momentum product comes with a one-year warranty that is described on each product page. a. To connect the second door function on your Momentum app, go to the devices settings, GARAGE DOOR tab, select 2 doors, and name the second door. The device has Infrared (IR) night vision built right in. Night vision mode is automatically activated when the camera senses a low light environment. 1. 2. You can also access rules from a tile on your Dashboard that says Rules. Youll find the TRIGGER function within the menu of each Rule you set. Note: all videos and photos will remain on the same storage duration based on the active plan at the time the media was captured. Yes, you can. 5. If youre unable to restart your device from the app, your device may not be connected to the internet. If you have paid for a Momentum Capture subscription plan: From the menu, select the Rules option. You may also delete the recording by swiping left on the specific activity from the activity page. Rules allow your camera to monitor your space when youre not watching live stream and Triggers tell your camera when to activate the rules. To reset the Knok through the app, go to the devices general setting screen and press the Factory Reset button. It is equipped with a super 2K resolution camera, LED spotlight, human detection and more. b. Tap it again to turn it off. The Knok is not battery powered. From this screen you will see a grid-like pattern on the screen. Products in one simple app pairing in the Bluetooth System Configuration Menu monthly fee ( required! The device has Infrared (IR) night vision built right in. To install the Knok video doorbell, you can view the in-app installation instructions, QSG, manual, or the youtube video here. - If it's not in pairing mode, you will need to hold the reset button for 10 seconds. No, each subscription is specific the unique account used when signing up. You will have to remove the Knok off the wall and mounting plate. A mobile device running on an Android 6.0+ or IOS 9.0+ platform. You can use a multimeter to measure the voltage, locate the transformer to see the voltage rating, or contact an electrician to find out for you. Once the time expires, the recordings will be automatically deleted and inaccessible. Yes you will! Take everything out of the box and make sure you have all of the parts. Then select the free Lite plan and proceed to Submit to save changes. Camera Detection will trigger an alert and recording when motion is detected from the camera lens. Dont worry this is pretty standard for most home WiFi routers these days. To control the cameras motion zones, go to the Arias live video screen, tap the Settings icon at the top right corner, go to the Arias CAMERA settings screen, then tap the Edit Motion Zones. Momentum Axel HD Smart Home Security Camera Firmware Update Instructions Please confirm this is your camera Step 1 Confirm your camera matches the picture shown Step 2 Download the new firmware from the link below Note: DO NOT CHANGE THE FILE NAME Axel Firmware File Download Step 3 Upload the file onto a microSD card For a stronger mount, screw the metal plate into the surface (e.g., wall or ceiling), and then watch as the magnetic bottom of the camera snaps securely into place. Product Details - Axel HD Smart Home Security Camera The Momentum Axel has an HD 720P resolution camera and infrared LEDs to see during the day and at night, and can be set up to cover any angle of your home. Once you have successfully connected the camera device to your mobile device you are set to go. Note the recordings will be saved until the micro-SD card is full. Select Settings, then tap the SIREN tab. Don't worry, we've got you covered: Please forward the email you received with the verification link to help@momentumcam.com and we'll have your email account verified. We recommend to set up the device hanging under your garage door opener. 6. Night vision mode is automatically activated when the camera senses a low light environment. 2) Delete any rules associated with the camera. Every rule is set separately, and every separate rule has its own trigger. Your videos can then viewed from your Activity page and is stored in your cloud storage and the micro-SD card (if one is inserted). To view your cloud storage recordings: Reset your camera by holding the cameras reset button down for at least 7 seconds, until the red solid light appears on the cameras LED indicator light. Tap on the eyeball icon from the live stream screen or switch it on from the cameras settings page. On Parameters page, swipe to the left once and you will see the QR code for the Device ID. 2. Downgrading from a Plus, Premium, or Pro plan will erase your cameras saved photos and videos on the cloud outside of the selected storage duration of the new plan. Tap the first tile (top left corner tile) to choose the mode. Please note however that all compatible openers have not been identified yet but we will be continuously updating this list as we learn more. The burglar would not be able to use the device to access your account. Mobile device (Android or iOS) You can also check out our How-To videos, and the downloadable pdf instruction manuals on each product page. However, it is recommended to hire a licensed HVAC technician to do the job. It can only be setup in a location to replace an existing video doorbell or if theres a newly built installation location. 7. Tap the PAIR icon, select the Camera option and follow the prompts to get your camera reconnected. The list the recording by swiping left on the lower right corner on the lower right corner on eyeball. 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