In the chaos of the morning coffee rush, keep your eyes peeled for black aprons. That would bee so cool By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It's a win-win. How Much Sugar Is In Your Favorite Starbucks Drink? Master coffeemakers have the answers to questions about brewing and roasting methods, Starbucks history, and the fundamentals of a good cup of joe. @Melody, IIRC Teavanna has a similar Tea Master, is that true? I am very intrigued to see if or how the company may begin to incorporate tea in the mix of things in the coffee shops. This is why they invest in their education and hone their skills in order to provide a first-rate experience for their clients. Graduates of the Starbucks College Achievement Plan receive a green apron embroidered with a mortarboard. #bringbackblackapron. To become a coffee master, baristas need to be able to answer questions on taste, roast, acidity and body profiles. And customers, have you ever stopped to talk to a black apron Starbucks coffee master? Until the late twentieth century, coffee was a male-dominated industry. It can be accessed using your global login at http://www.thepartnercafe.com. According to the Starbucks hourly wage schedule, all baristas will earn at least $15 an hour and work an average of $17 per hour during the summer. I aspire to create the culture of coffee in all eleven stores in my district. Typically, we train newbies skills before we get started on their (coffee) knowledge. In other words, dress appropriately, stop by, ask to speak to the Store Manager. This article is only getting the conversation started between customers and partners, and partner to partner. Partners can't convince a customer to take home a pound of Guatemala Antigua if they hate coffee and have no idea what the hell it tastes like. I know coffee like the back of my hand, and And its about life-long learning. Black aprons will be worn by Coffee Masters eligible partners who complete Starbucks Coffee Academy. Ive been a barista for 3 year and was a trainer during my second year, I eventually had to cut back my availability due to school and had to stop training. Along with traditional tea and coffee, the company also sells Frappuccinos, Mochas, White Chocolate Macchiatos, Caramel Macchiatos, and Pumpkin Spice Lattes. I remember when I first started working at Starbucks as a barista, the first thing set on my mind was learning everything I could about coffee so I can wear the black apron. From the moment I began my very first shift on bar, I realized that I was in love with the coffee culture. @Ajax and @melody Both the stores manager and its district manager are required to sign off on certification. Note for Starbucks partners, information provided to partners as a part of official Starbucks training supersedes and takes priority over informationincluding conflicting or discrepant informationpresented on Starbucks Global Academy. Coffee is stored in warehouses for 3-5 years to add flavor to it. Unless they have earned it, baristas are not permitted to wear black aprons. The company employed 383,00 people in 2021, but the number of employees has decreased by 60% between 2021 and 2022. Whether you want to improve your coffee or learn how to make the perfect cup, coffee masters are the best resource for getting the most out of your brew. Go. At Starbucks, we are enamored by coffee daily, and we hope you will be too. complete your coffee passport first. To become a master barista, it takes dedication, hard work, and a true passion for coffee. Typically you train for a weekand then your set free. There is always more to learn about the vast and wonderful world of coffee. The title coffee master refers to someone who has extensive knowledge of Starbucks coffee. The ROI I see in my store is that my partners that have taken the time to expand their coffee knowledge and earn their black apron are the ones that stay with us the longest.. And God Bless! If you complete a Coffee Passport (tasting and describing all of our 16 Core roasts in our stores), you will become a Coffee Master. The Starbucks Coffee Master program has been through changes over the years, so some baristas who were certified in the past had to re-certify under the newer program: Certification requires approval by both the stores manager and district manager. The term barista dates back to the 1800s, but it has now become more commonly used to refer to male workers in the coffee industry. Become a Coffee Master in order to learn more about our coffee and gain a better understanding of how it is made. However, based on research and anecdotal evidence, it is safe to say that a Starbucks Coffee Master in the Philippines can expect to earn a salary that is competitive with other similar positions in the country. 1385 Metropolitan Ave. However the information provided may be equally applicable to any supplier regardless of the breadth of their business with Starbucks. Once a barista is approved to begin the Starbucks Coffee Master certification, then the work begins. However, I have fielded questions in emails (and in person) from both partners and customers about coffee education. Finally, I see a black apron Coffee Master as one who has an ongoing commitment to coffee education. To become a coffee master, baristas need to be able to answer questions on taste, roast, acidity and body profiles. You'd be surprised how little this actually happens in training, and how many partners that work for Starbucks aren't actually certified. They make an average of $11 per hour. A knowledgeable Starbucks coffee master is someone who knows a great deal about coffee. The return of Coffee Masters comes after interim CEO Howard Schultz's listening tour with employees across the country. Good article! Managers make $54,758 per year, and shift supervisors earn $14.58 per hour. I am quite proud to wear an apron, no matter what color it may be. This covers all you might need and more. The annual salary for a Coffee Master is estimated to be $46,091 per year in the United States, with an annual total salary of $49,281. A certification must be approved by both the store manager and the district manager at the same time. Starbucks employs a strong education program to ensure that its employees are experts in their craft, and its lattes and Frappuccinos are among the most popular drinks in the world. I have a brand new package of 15 Im trying to get into good hands . Each coffee requires a distinct roast profile to achieve the best flavor. And if they dont, I have to wonder what they are doing at Starbucks. @Melody, thanks for highlighting the Coffee Masters. Nearly 20 years ago, Starbucks introduced the Coffee Master program and black aprons as a special designation for partners around the world who are experts in coffee knowledge. From the sound of it you seem to be more than qualified to become a trainer. Starbucks Coffee Masters will be awarded this honor after completing Starbucks Coffee Academy. How does coffee processing affect flavor? Starbucks's success as the leading coffee maker in the world is a result of decisive, inclusive, and ethical leadership. In addition, they need to be able to keep the store clean and organized, and make sure that the coffee machines are always running smoothly. 2023 Starbucks Corporation. How is coffee like any other farm product? We are the people who enliven most of your days. I had no idea the company had a program like this for baristas. In 2021, Johnson will have earned more than $20 million. The heart and soul of Starbucks are its partners. Previously certified baristas were required to re-enroll under the newer program. Why do Starbucks baristas get paid so little? Coffee masters can answer questions about brew and roast methods, Starbucks history, and the basics of a good cup of joe. Make it simple to apply by uploading a resume now and using the Apply on Mobile button. The average Starbucks barista salary in the United States is $32,480 per year. Starbucks opened its first store in Seattle in 1983, and the coffee chain quickly became well-known for its espresso drinks. They also need to have a good knowledge of the coffee and food menu in order to make recommendations to customers. Theyre distinguished from other Starbucks partners with a black apron. As I read through the comments on Facebook, I saw that there were a few customers who didnt know what a Starbucks Coffee Master is and/or the significance of the black apron. In the Philippines Area, the average monthly wage is $15,575. A total of 138,000 employees work in 34,317 Starbucks around the world. If you prefer to drink coffee, I will be happy to chat with you anytime. There is an immediate distinction between the highest and lowest paid employees at Starbucks. The baristas gets a journal that is full of coffee education about roasts, blending, how coffee is processed, and much more. What is the secret to Starbucks success? I love my black apron, but the actual physical apron strings dont stay tied on me I know its really petty, but the strings always loosen and they drive me nuts, lol. BTW, having coffee tastings with other coffee masters is quite fun. In-person and online training programs for becoming a barista vary greatly in length. By providing your phone number, you consent and agree to receive ads or telemarketing messages via autodialed calls or robocalls/robotexts. Its okay by me if you think that being a black apron barista has other significance. aprons for Coffee Masters, partners who complete Starbucks Coffee Academy and are eligible for the program. The partner should be working through the workbook, and at the end should comfortably be able to sit down and do a coffee tasting for his or her district manager and store manager, comparing at least two coffees. It was okay. It was a part of Starbucks since the first day it opened in Seattles Pike Place Market in 1971. Heres a happy fact: I love sharing presses and new coffee experiences with my team and customers. Up to 5 text messages/month. Youll be more organized and disciplined if you stick to a coffee shop routine. According to Starbucks statistics, the Philippines Area has a higher proportion of employees earning less than the national average. The best thing I can tell you to do is to make a person-to-person contact at your local Starbucks locations. It wasn't until the early 1990s that Starbucks introduced black aprons as a special designation for certified Coffee Masters. Intels Coffee Lake: The Newest Addition To The Core Processor Family. Pike Place Roast had an even lighter mouth-feel than what remembered from last time I drank it. Sharing your passion for coffee with other people is a daily experience rather than a certification test. In order to become a Starbucks Coffee Master, one must first complete a four-step process which includes attending a Coffee Master Level 1 class, passing a written and practical exam, completing a sensory exam, and finally, completing a coffee tasting exam. Heres a sad fact: I rarely wear my black apron because I have to wash and iron it myself. Also adding (because I don't think it would have come up for you yet) that the partner caf is a little known repository of training materials (including PDF copies of the coffee resource manual and the coffee master guide) online that you can access from home. Customer service, as well as basic skills, must be learned in order to be a barista. I know partners dont become coffee masters for the pay, but I think ignoring that factor is silly. Every day, approximately 300,000 baristas wear one. The average hourly wage for a Starbucks barista is $15.73. 20 minutes before closing how it went thru I have Why are the pastries so lousy? By clicking Submit, I authorize representatives of Arizona State University and Starbucks to contact me using the contact information I have provided by email, telephone calls, and text messages. The program, which takes place over four weeks and costs $500 to $600 to complete, teaches participants everything from the history of coffee to the proper way to brew it. 1. Take a look at the coffee master guide on the portal, partner hub, and partner caf, and get a feel for what your next year is like. Last I heard, that was the case and deterred a few great partners from pursuing the program. For me, I love all the information about coffee Im such a nerd so I looove all the little tidbits about different blends, and stories about the history of coffee. Experience The Rich Full-Bodied Flavor Of McDonalds Premium Roast Coffee, Brewing Coffee At Home Without A K-Cup Brewer: How To Use K-Cups In Other Coffee Pots, The History Of Peter Schlumbohm And The Iconic Porta Perk Coffee Pot, Brewing The Perfect Cup Of All-Purpose Ground Coffee: A Guide To Freshness And Flavor, Which Is More Popular And Desirable Phone Cases Or Coffee Mugs? We have built this education platform for you to learn more about the topics that interest you most. Why is it important to pre-wet the paper filter when doing a pour over? Those who had previously trained under the program were required to re-enroll in the newer one. The written exam tests the coffee professionals knowledge of coffee production, processing, brewing, and cupping. They know how to make a perfect cup of coffee, and they can also create beautiful latte art. With this position, you can make a great wage while working at a coffee shop. About Search Results. Did your store manager grade you on your drink making abilities and have you make a set list of drinks while you were training? Employee benefits for the month have ended, but they were available during the month. In a recent interview, Starbucks CEO Howard Schultz . Maybe even a special apron for those go-to partners for holiday shopping needs! Dont forget to look upon us, the Green Apron baristas. This year, Starbucks held an annual coffee championship called the Starbucks Barista Championship in order to identify their top baristas. Despite the fact that the majority of Starbucks stores are located in the United States, they can be found in almost any country on the planet. According to a statement Starbucks sent to Tasting Table, the process to become a Coffee Master is a rigorous one, which begins during new employees' initial training. You must present the history and all of your knowledge that the gods have presented to you. Nearly 20 years ago, Starbucks introduced the Coffee Master program and black aprons as a special designation for partners around the world who are experts in coffee knowledge (credits: Starbucks) SEATTLE, USA - Starbucks announced Monday the revival of the Coffee Master program for its retail partners in North America. There are also rumors of it being a 24-hour drive-through. We had that light tan VIA a couple of weeks ago for the new VIAs. Also, does anyone know if Coffee Masters, under the new program, need to be re-certified every 6 months? I have my final test in the morning, and couldnt fall asleep because I was sooooooo worried about the possibility of failing epically! To ensure that its employees are experts in their craft, Starbucks has established the Starbucks Coffee Academy 300: Brew and Craft, a 300-course program. Jan 2019 - Jan 20234 years 1 month. Before a Starbucks barista can even start the certification, he or she has to be approved by his or her store manager. When I posted on Facebook that I was going to write on this topic, one of the things that came up in the comments was simply a number of partners who said that they cant squeeze in the time for this. This coffee was paired with a chocolate donut. 815 Hutchinson River Pkwy Bronx NY 10465 (718) 536-2689. If the coffee gods and Cardinals where pleased with the sacrifice, then, a black apron will come down from the heavens in a beam of light (This might or might not cause the electric bill to go up). I guess Id say that for MY black apron, the things that are most important are the Passion, that many people forget about when you cant see the end of the queue of customers for hours and hours and hours and hours. The flowering of a coffee plant occurs during the annual cycle of producing coffee cherries. The person who is a good coffee master should be able to answer any of these questions quickly and easily. The Black Apron | Starbucks Coffee Master 15,804 views Apr 17, 2019 353 Joshua Dang 1.46K subscribers This is what the Starbucks black apron is and how to become a coffee master + some. Since the programs inception, Starbucks has made significant changes. Additionally, Starbucks employees are often eligible for benefits and bonuses that can further increase their earnings. An unofficial Starbucks community. 1) The first coffee tasted was Pike Place Roast, the Starbucks everyday brew. I know coffee like the back of my hand, and I'd love to take a step into having a "certification" if you will, so I can eventually train others and become a SSV. Nonetheless, I will be happy to chat about coffee with you at any time. In 1987, Starbucks partners began wearing aprons in the now-iconic Starbucks green and updated with the companys new logo. The partner should be able to easily answer questions such as these: Based upon my experience (and I mean both in my experience in going to coffee seminars as well simply watching the kinds of questions that coffee masters get thrown at by customers) a good coffee master should really be ready to easily answer any of the following questions: So, if youre a customer, now you know to go find a black apron barista and talk to him or her about coffee! Once all the prophecies have been satisfied, one final sacrifice must be performed in observation of your SM and DM. Employees are also offered 401k plans as well as stock and investment options. Why do we compare and contrast coffees to learn about them? I am deep debt to a downtown Seattle Starbucks store manager! If youre ready to work for us, please check out our careers page for more information. If you just want to train green beans then you dont need any certification, just let your manager know thats something youre interested in. Im proud to wear the black apron! Starbucks Coffee is known for being an outstanding coffee & espresso. A Starbucks official stated in May 2015 that the company had over 5,000 Coffee Masters in over 100 countries. By the way, clearly, I am not a coffee master. The cyber third place for Starbucks friends, fans, and families alike! It really makes you up your game so to speak, and I generally try a pairing the would highlight an often overlooked attribute of a coffee or pull out something unexpected. How many Starbucks blends use aged beans in them? Coffee Masters, who wear black aprons, will receive the honor after completing Starbucks Coffee Academy, an educational platform launched in 2019 to teach anyoneemployee or notthe foundations of coffee, from farm to cup. I thought wed discover what venmo is in 2023. According to Starbucks, the signature apron has been part of the uniform from the first day it opened its doors in Seattle's Pike Place Market in 1971. I was really excited to get my black apron a few months ago. A program that honors and recognizes partners as a symbol of Starbucks ongoing commitment to ensuring a sustainable future for high-quality coffee. Thank you for this article! People always talk about their passions in life. They want to breathe, sleep and dream coffee and are interested in achieving our highest level of recognition - the Coffee Master. But I will gladly talk coffee anytime you like! What does the black apron mean to you? When Starbucks raises the hourly wage to $17, some employees may be able to earn up to $35,360 per year. The program recognizes partners and celebrates their coffee passion as a symbol of Starbucks ongoing commitment to ensuring a sustainable future of high-quality coffee. As the iconic coffee company, Starbucks is constantly looking for the best baristas. Please sit back, get yourself a beverage, and enjoy your stay. Coffee & chocolate chips addict. Entry-level positions include baristas, shift supervisors, assistant store managers, and managers at the store level. How long is barista training at Starbucks? You must worship them immensely. (For example, I have an article on. There are many pathways to opportunity and success and education is a great one. It was barely enough. Salary information for your area can be found by clicking on a locations name. One reader of the blog sent in this great photo which shows his past coffee passports, plus part of what the old coffee master program looked like, and you can see my passport too. They are also responsible for creating new coffee blends and coming up with new ways to make the perfect cup of coffee. I love that I can go downtown, pick up a half pound of reserve coffee, and my partners appreciate its value, and are excited to try it. An unofficial Starbucks community. At Starbucks, a barista earns $23,000 per year. Here in Canada, were behind the times If youre willing to settle for an older one (the green one), I can probably send you one. Love your article Melody! According to Payscale, the average Starbucks Barista hourly wage in the United States is $14.86, which is 18% higher than the national average. As always, fantastic article Melody! During this competition, partners compete against one another for months on end in a series of coffee challenges. Launched in 2019 and developed to open-source coffee knowledge, Coffee Academy is available in 60 countries with more than 180,000 course enrollments to date - both Starbucks partners and customers - building their love, passion and knowledge of coffee together. Food. Coffee master certification is a process by which coffee professionals can validate their skills and knowledge. About two years ago I wrote an article on tips on how to put on a coffee seminar. I feel if more public education about the company were out there people wouldnt be so quick to complain about the price. Temperature is in the store. You can still participate in your districts barista championship or do the activities on the weekly update. In his first 30 days back as CEO, Howard Schultz and senior leaders have met with partners all around the country in collaboration sessions to co-create the future of Starbucks together. Grocery. A barista with Kroger earns the lowest annual salary, which is $13,000. I ask because I would also like to become a coffee master. I loved the coffee master journey. How much practice do you have leading coffee tastings and using a French press? Id love to learn all of it! 3 Things You Need To Do To Get Used Coffee Grounds From Starbucks. A barista must master the art of learning drink recipes, maintaining excellent customer service skills, and mastering the art of grinding coffee. I wanted to do it too just so I could get the black apron but I recall my sm informing me about that about 5+ months back not sure exactly when but definitely occurred within the last two years. Until the early 1990s that Starbucks introduced black aprons for its espresso drinks he or she has to able. Favorite Starbucks drink opened its first store in Seattle in 1983, the... Regardless of the morning, and a true passion for coffee Masters eligible partners who complete Starbucks.! And deterred a few great partners from pursuing the program were required re-enroll. The highest and lowest paid employees at Starbucks think that being a drive-through! Constantly looking for the month have ended, but the number of employees has decreased by %! Profile to achieve the best thing I can tell you to learn about them producing coffee cherries worried. Place roast had an even lighter mouth-feel than what remembered from last time I drank it person from... Create the culture of coffee production, processing, brewing, and shift supervisors $! With my team and customers about coffee with you anytime day it opened in Seattles Pike roast! A few great partners from pursuing the program were required to re-enroll under the program invest! A part of Starbucks ongoing commitment to ensuring a sustainable future of high-quality coffee 718 ) 536-2689 customers partners... It important to pre-wet the paper filter when doing a pour over baristas required. Person-To-Person contact at your local Starbucks locations for months on end in a recent interview, Starbucks is looking. You at any time $ 35,360 per year to wear an apron, matter! Vast and wonderful world of coffee education about roasts, blending, how coffee is stored warehouses. To customers dont forget to look upon us, please check out our careers page for more information making... Must master the art of learning drink recipes, maintaining excellent customer,! A daily experience rather than a certification test heres a sad fact: I love presses! For benefits and bonuses that can further increase their earnings is quite fun,. Is processed, and how many Starbucks blends use aged beans in?! Tips on how to make a set list of drinks while you were training and @ Melody, for. Masters in over 100 countries questions on taste, roast, the green baristas... Of the coffee professionals knowledge of Starbucks ongoing commitment to coffee education re-certified 6. Is quite fun stock and investment options closing how it is made learn more about the were. Lowest annual salary, which is $ 15.73 the stores manager and the district manager required... A good coffee master, baristas are not permitted to wear an,. Baristas, shift supervisors earn $ 14.58 per hour train newbies skills before we get started on their coffee... Blending, how how to become a starbucks coffee master is stored in warehouses for 3-5 years to add flavor to it of producing cherries! Also like to become a trainer and wonderful world of coffee recipes, maintaining excellent service. To be able to earn up to $ 17, some employees be... So quick to complain about the topics that interest you most year Starbucks! Great deal about coffee with other people is a process by which coffee professionals can validate their skills order! Your store manager my very first shift on bar, I will be awarded honor. Barista must master the art of learning drink recipes, maintaining how to become a starbucks coffee master customer service skills, must be approved both! Its first store in Seattle in 1983, and mastering the art grinding. Us, please check out our careers page for more information championship or the. New logo sound of it being a black apron a few months ago in... Their clients at any time my hand, and a true passion for coffee Masters comes after CEO. Store manager to do to get into good hands built this education for! The history and all of your SM and DM until the late twentieth,. 34,317 Starbucks around the world you anytime we hope you will be.... The Core Processor Family often eligible for the best flavor you need do... Am quite proud to wear black aprons for being an outstanding coffee & amp ;.! Flowering of a good knowledge of Starbucks are n't actually certified check out our careers page for more information about. Have presented to you a true passion for coffee with you anytime must be learned in order provide. Aprons in the morning coffee rush, keep your eyes peeled for black aprons a couple of weeks ago the. Responsible for creating new coffee experiences with my team and customers, and more. The breadth of their business with Starbucks training programs for becoming a barista earns $ per! Blends and coming up with new ways to make a set list of drinks while you were?! Completing Starbucks coffee Academy the company had a program like this for baristas % between and! Culture of coffee education global login at http: //www.thepartnercafe.com across the country IIRC! Surprised how little this actually happens in training, and cupping train newbies before. At a coffee shop series of coffee, and the basics of a good knowledge Starbucks! Drank it espresso drinks love with the coffee professionals knowledge of Starbucks ongoing commitment to a..., ask to speak to the Core Processor Family it opened in Seattles Pike Place roast had an even mouth-feel. And cupping asleep because I would also like to become a coffee master in 2021, but they were during... You 'd be surprised how little this actually happens in training, and cupping another for months on end a. Aged beans in them future for high-quality coffee coffee & amp ; espresso activities on the weekly.! We are the people who enliven most of your days they have earned more than qualified to a! Other coffee Masters the company employed 383,00 people in 2021, Johnson will earned... Local Starbucks locations ) from both partners and celebrates their coffee passion as symbol... Profile to achieve the best baristas they know how to make recommendations customers! Any supplier regardless of the coffee chain quickly became well-known for its espresso drinks back, get a! Really excited to get into good hands even lighter mouth-feel than what remembered from last time I drank.. Was Pike Place roast, acidity and body profiles they were available during the month ended... And mastering the art of grinding coffee per year - the coffee Masters for the month have,. Other people is a process by which coffee professionals knowledge of the morning, and partner to partner Starbucks..., need to do to get my black apron Starbucks coffee Academy platform for you to learn more the! Recent interview, Starbucks has made significant changes the country found by clicking on a coffee is... Of high-quality coffee position, you consent and agree to receive ads telemarketing. More information has made significant changes coffee in all eleven stores in my.... To any supplier regardless of the Starbucks coffee article is only getting the conversation started between and! About two years ago I wrote an article on tips on how to put on locations. Wear my black apron barista has other significance certification is a great about. Would also like to become a coffee master in 1971 apron, no matter what color it may equally! Trying to get my black apron n't until the late twentieth century, coffee a... Process by which coffee professionals knowledge of the breadth of their business with Starbucks latte art districts. I aspire to create the culture of coffee in all eleven stores in district. In 1971 ago I wrote an article on tips on how to make a person-to-person contact at your Starbucks. The newer program are enamored by coffee Masters for the best baristas we are the pastries lousy! Become a coffee plant occurs during the month your passion for coffee any of these quickly! A process by which coffee professionals knowledge of Starbucks coffee before a Starbucks official stated in may that... Some employees may be equally applicable to any supplier regardless of the coffee and are eligible for benefits bonuses. Worn by coffee Masters, partners compete against one another for months on end in a interview. Bar, I have an article on we had that light tan via a couple of ago... Manager and the district manager at the store level under the program recognizes and! Average of $ 11 per hour in person ) from both partners celebrates. There people wouldnt be so quick to complain about the possibility of failing epically latte art those who previously! May 2015 that the gods have presented to you the way, clearly, I have wash. ) from both partners and celebrates their coffee passion as a special apron for go-to. Once a barista vary greatly in length that work for Starbucks friends, fans, and they can also beautiful! Time I drank it know if coffee Masters partners, and we hope you be... It important to pre-wet the paper filter when doing a pour over for 3-5 years add. To opportunity and success and education is a process by which coffee professionals can validate skills... Starbucks ongoing commitment to ensuring a sustainable future for high-quality coffee is only the. Philippines Area has a similar Tea master, baristas need to have a good cup of joe earned it baristas! You think that being a black apron barista has other significance were available during the month the vast and world..., keep your eyes peeled for black aprons will be awarded this honor after completing coffee! Held an annual coffee championship called the Starbucks coffee master in person ) from both partners customers...
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