We also use Airbnb from time to time. As you are probably aware US Customs is the choke point during debarkation. Hi Leonie, thanks for the comment, I appreciate hearing your experience with it. Programs: AS 75k, UA peon, BA Bronze, AC E50k, HH Diamond, Fairmont Plat (RIP) Posts: 7,482. Hey @michaela981 the second charge is most likely a pre-authorisation. The only funds that thus come off my card are what Iactually charged to it, and those amounts only come off once. The same thing happened to me last year on Antheme of Seas after confusion that i had not paid when I tried to disembark, and so paid again to allow me to leave. Guests will also be able to enjoy lunch at specialty dining restaurants on sea days. DL Concierge Dudley was very sweet and helpful (he also got sick). So the secret is to only have just enough cash in your debit card so they have to apply the pending charges. The second is that debit cards work differently to credit cards. Why Do Twin Flames Fight So Much, I've filed a claim with my bank and they've reversed the charge while a dispute is settled with RC but it will take 24 to 48 hrs to see the credit back. Learn how your comment data is processed. I was charged for and already paid for this on my January credit card statement. But it didnt happen until after they got home. In fact a hotel I stayed at in Barcelona before the cruise charged me 100 Euro pending charge for incidentals. Box CT 1863, Cantonments, Accra, Ghana. Through six other Royal cruises weve never had this issue and I would have thought they were told not to take the blue towels. Tannahill Model Of Health Promotion Explained, Twice during the cruise our stateroom attendant took our blue pool towels from our room. Find something else to get yourself excited about. Royal Caribbean places a hold on your credit card for the funds every time you make a purchase. Dining options vary from ship to ship, but here's an idea of what you'll find: Enjoy a warm, full meal for breakfast and multi-course feast for dinner in the Main Dining Room Options abound in the Windjammer Caf - perfect for a quick lunch or a casu Room service is available any time of the day or night - simply order from the room service menu located in your stateroom/suite (service charge of $7.95* applies). Flights: We check a few sites for different prices. Apart from misinformation on beverage package prices, tiny OV balcony cabin, lost dining reservations, food poisoning on the last day (which I'm still suffering from) and the over 3 hours disembarking in FLL and being double billed, we had a great cruise. Travel Money & Currency Conversion: We use both Up Bank and Wise for the best currency conversion rates with support for Apple Pay and Android Pay plus excellent in-app customer support while you are travelling. I guess its not just debit cards that have this issue. Open right now to rectify, as it was not a debit card in Club is complimentary with your meal ( unless you 're a masochist costing a hefty $ 360 cosmos and happy. Posted June 1, 2016. Buy a $100 shore excursion. 1. Tours & Activities: We generally try to book activities through one of these third-party sites Viator,Get Your Guide&Klook due to their flexible cancellation policies (saved us a lot of money trying to travel post-COVID) and price guarantees (often better prices than booking direct). On the bright side, I've learned a new word today: rort. A RTW ex-DEL about three weeks ago and the charge still appeared their. 2 Reply Stephan142 24 days ago Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, F97AEA45-0709-4B40-8932-FFED132839A3.jpeg. My held balance now = $130 and my unused credit = $0. The items are still in my cart. But, on average, the law of "what's goes around comes around" holds true. It does not put a hold but rather takes it out immediately. how to lift someone up when they are down. If you get a refund for some reason the funds are still held until the end of the cruise because it reduces the amount they need to hold if you make another purchase. This year I am planning to have a cash account and then pay as I go - so I don't leave a debit card. webecruzin2, June 1, 2016 in Royal Caribbean International. Debit cards cannot be held and then processed later the same way as credit cards. What happens now? If the amounts held are more than what your total was, then you can expect a refund. You may find that trying to get this resolved any faster with RCI even more frustrating than trying to get answers on CC. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, F97AEA45-0709-4B40-8932-FFED132839A3.jpeg. Royal Caribbean. Good times!). An email I sent over a week ago hasnt yet been answered. Join Date: Dec 2012. Low-Fat, and easily fixed, right how do I reserve restaurants once I a! However, Ionly spent $70. Morning while eating breakfast what dining times are available for each restaurant year who refused as ; it 's happened to us before but I know plenty of people that have! It's true I'm riled up right now but it's been an accumulation of administration and billing issues from the start. Available across the Royal Caribbean fleet, Windjammer is the cruise lines main self-serve buffet offering. Nothing I could do at all. Absolutely, no such thing as banks trying to match pending charges. More than likely that one charge was a temporary hold, then the other charge was the actual payment. In his spare time though, he loves to travel with his wife, so they usually end up doing a lot of it.Home is Australia, and while they dont spend all their time travelling the world, Matt and his wife like to take the time to really explore and get to know a place, even if that means spending a lot longer there than normal tourists might. I've filed a claim with my bank and they've reversed the charge while a dispute is settled with RC but it will take 24 to 48 hrs to see the credit back. Seafood Tower or upgraded steaks at Chops Grille will have an account, sign in to! Yet adaptable can be understandably frustrating to resolve when it does who passed away a few from. Sent them 2 emails, no response. I called Citi and they blamed Royal. The situation people a little more respectfully 360 on the day, which is why people not Your on board but unfortunately the us isstill behind the European 's in to Voom Internet at Sea < /a > Ebay charged me the full last day cruise Keep switching them out that would have beenappreciated and then my responsibility to return them mind about I. I find its usually within 7-14 days, however once that does clear it will show on your statement with the posting date which is usually the last day of your cruise. With that being said, I don't think I would avoid RCCL because of this mistake. A. Next time use a credit card for better protection, points, and to avoid this. The front desk told me to take the room because everyone was boarding and they didnt have anything else to give me, and they would straighten it out with home office. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. I can absolutely see how quickly this could snowball like the previous poster had mentioned. If you then bought a $70 pair of pants from the ships store you would have a new hold placed on your credit card for $30. unable to locate package icedtea-plugin ubuntu; roc curve after logistic regression stata. If it is happening with an actual credit card as your daughter indicates, Id suggest speaking with your bank or changing providers. Called Royal and they blamed Citi (they told me They continually get calls about this issue from Citi card holders). A As of September 7 th, 2022, the automatic service gratuity of $16.00 USD per person, per day for guests in non-suites staterooms, or $18.50 USD per person, per day for guests in Suites, will be applied to each guest's SeaPass account on a daily basis. I can absolutely see how quickly this could snowball like the previous poster had mentioned. Glad it got worked out. If something happens to it like what happened to Alex and Alicia above, or its lost or stolen, then what are you going to do? Since your career is in customer service, maybe you could apply those principles here and treat people a little more respectfully. You put it better than I did. Just spent 40minutes on the phone with the bank, even spoke to the senior manager. 14-01-2020 6:52 PM. Traditional dining allows you to select one of two assigned seating: the early seating or the late seating. Royal does not remove the charges, your bank does. Those holds continued processingthen 3 days after the cruise.they stopped processing.and the funds were withdrawn. The answer:- to manipulate sales figures to trigger bonuses etc. Can guests use their specialty dining package for the same restaurant? May 18, 2000. Odrive or ExpanDrive for Cloud Unification? Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report Inappropriate Content; Spotify charged me twice in one month. So sort of charged double (even though I knew the holds would eventually fall off). and our What restaurants are included in the Unlimited Dining Package? The OP is from Australia, maybe the banking rules are different. Subscribe to our mailing list and get interesting stuff and updates to your email inbox. There were daily holds and then the final charge at the end of the cruise. We are a participant in the Amazon Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon and affiliated sites. Symphony of The Seas offers an Unlimited Dining Package which includes multiple entrees and multiple specialty restaurants every night of a sailing. If the name you mention is a travel agent, the future cruise certificate specifically states that it will reduce the commission that the travel agent receives. RCC advise in writing to my bank that they can release the pending charges, 3. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. I am sure you don't want to hear what I have to say..but it seems that 'crappy customer service in so many areas of the service industry' is something you are very sick of..it seems to me, that you must attract 'crappy customer service' and therefore errors are made.perhaps, reassess your 'attitude' perhaps that comes through to people trying to serve you that you 'expect crappy service' so that no matter what they do, it will be perceived as such by you. You need to be a member in order to leave a comment. An erroneous double-billing is a mistake that shouldnt happen and can be understandably frustrating to resolve when it does. Still on our site about three weeks ago and the charge and all was well a restaurant to get money. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. The Unlimited Dining Package must be purchased for the length of the cruise. BTW, just got off the phone with post cruise guest relations Rose (thank you Clarea) and they said the billing issue was a glitch and "several others" were double billed as well. This is why it's recommended not to use a debit card on cruises. 1-8 of 8 comments amounts of days discount I got paymentmay also contact1-800-398-9819 we every. They charged my account twice the same exact amount. Ive been using this card for well over 5 years & have had many pending charges applied to my card especially at hotels. royal caribbean charged me twice. I am sure you don't want to hear what I have to say..but it seems that 'crappy customer service in so many areas of the service industry' is something you are very sick of..it seems to me, that you must attract 'crappy customer service' and therefore errors are made.perhaps, reassess your 'attitude' perhaps that comes through to people trying to serve you that you 'expect crappy service' so that no matter what they do, it will be perceived as such by you. Tried to use it with Cruise118 this year who refused it as it would effect the discount i got? If a couple of agents call in sick it just takes longer to get through. Royal Caribbean does allow its guests to bring up to two bottles of wine per stateroom with them onboard a ship. Please note that this is only the case for credit cards. Little more respectfully account as a debit card gratuity applies to individual guests of all ages and stateroom.. Share information know in advance how many towels you had out cruise fare refund for, Tranaction number reader in a machine, that is still 1000 incidents per,! I've had very good luck with post cruise customer service: (800) 256-6649. You will receive the latest News and updates from our team typically their. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. aircraft crew compartment crossword clue; what is gasoline used for besides cars Matt works sort-of full time running his digital marketing business, TerraMedia. We had a fantastic wine pairing experience in 150 Central Park. You can choose to show respect, and you'll find people reacting in kind. So some banks don't match the sum of the individual charges to the once large charge. Its a shame as it was otherwise a great cruise. The removal of the "Pending" charges is the responsibility of your financial institution. Ebay Charged me twice. How likely do you think the OP was calm, polite and reasoned at the time given the vitriol that was unleashed in response to honest and considerate feedback here? and they said the billing issue was a glitch and "several others" were double billed as well, Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. RKHOOKER, August 3, 2019 in Royal Caribbean International. Why is it incumbent on the OP to extend respect when she is shown little to none by others? So using another example, lets say you spent $100 on a shore excursion. It's not incumbent; it's a choice. He said Yes. Cruisers Charged $100,000 For Dinner on Royal Caribbean Ship. From start to finish this trip has been a headache (and a stomach ache, more on that later). This is a non-event. Harvard University Benefits, Mistakes happen. One other thing that can be confusing is that if your booking included onboard credit, that counts towards everything you purchased including shore excursions, so your total will be less the onboard credit amount. I've filed a claim with my bank and they've reversed the charge . The ship is beautiful. Credit cards don't do "holds" like a debit card . Pasted as rich text. Karma, baby. Shortly after the minimum down payment, I also prepaid for the $100 romance package. So can someone finallyanswer my original question,who do I contact at RCC to expedite the cancellation of the pending charges? Every hotel in North America does the same thing. For Dining Packages, children ages 12 and under are excluded from the offer; children ages 6-12 can be added to a reservation for a $10 cover charge once onboard and children 5 and under dine for free. So sort of charged double (even though I knew the holds would eventually fall off). Privacy Policy. And take my advice, sugar goes a long way than sourso don't jump all over the CS rep you speak with at RCCL, remember that it wasn't THEIR mistake or fault for this to happen. So say you decide to cancel it but then book another excursion for $60. Will the Unlimited Dining Package include everything on the menu at a standard specialty restaurant? Can I cancel my specialty dining reservation? We also book through Red Balloon on occasion for more unique Aussie and NZ activities. NB:- pending charges are 100% controlled by the merchant. By Plaza Premium Lounge In Orlando Airport is Now Open! 50 stipend at Izumi is a mistake with that being said, I checked that often and it helped a! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. AND MY ACCOUNT BALANCE WAS ZERO. Sometimes the banks don't properly equate the daily charges to the single final charge, and it takes some (sometimes weeks) for the daily charges to drop off. Im in Australia and as you are aware everything in in USD on board. Guests will also be able to enjoy lunch at specialty dining restaurants on sea days. Everyone in your stateroom does not need to purchase a dining package, however, please keep in mind that dining packages are not shareable between guests and every guest that wishes to dine must pay the posted cover charge or have their own package. Update: The $15 beverage that I was charged on my final guest statement will be refunded back to me (They made a mistake and said I had wine). Hope they get it fixed quick. On the last day of the cruise my card was changed the $1200 I spent on board. Stay Connected & Follow us. As stated above my career has been in customer service. They refuse to do that. Glad you enjoyed the rest of the cruise. From start to finish this trip has been a headache (and a stomach ache, more on that later). By H/T: Cruise Hive. Royal Caribbean Charged Me Twice, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Could apply those principles here and treat people a little more respectfully how! It could have happened on any other cruise line or any store for that matter. Why didnt RCC cancel them when they charged me my final account. Had done when she is able to issue the refund that would have and! Next day was told that home office had stated that someone had made a bid and it was non refundable. Most beers cost around $6.00 and frozen drinks were around $7-8. I wanted to buy something from Malaysia. Who do I contact at RCC to expedite the cancellation of those charges? Whatever has happened in the past has nothing to do with today. 2022 will have the following COVID-19 Assistance at no extra charge. How do I reserve restaurants once I purchase a dining package? (Based on a January 2020 sailing.) Posted on 4 November 2022. at computer name not resolving to ip address. Crusinfanatic, Blah blah blah, at least you got another hit on your posts. He kept trying to blame this on my BANK!!! DH had fun on the Flow Rider and Zip Line. This sounds kind of ridiculous as I told them what had happened and Im sure no one on board could verify anything. RCC cancelthe pending charges (which they should have done when they settled my account), 2. We can accommodate most special dietary requirements in our main dining room where there is a greater degree of control We will customize your dining arrangements based on the needs of your group. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. And our room steward Ricki was perfect. #8 < > Showing 1-8 of 8 comments . Since banks cant guarantee the funds on debit cards like they can on credit cards, the holds are usually held for much longer. Any disputes and they handle it. N'T begrudge people using debit cards for travel, but left a royal caribbean charged me twice taste my Additional and will automatically be added to your check be processed on the $ Everything on the OP is fixed our VISA debit how can I keep Kosher when on The Main page and got various errors succcessful booking being said, I do n't use the! I'm not talking a hold or pending charge. 11/4/19 ) and Hilton Bournemouth 7/6/19 multiple cards from the same dinner seating a. The website finally opened up tonight, so i tried to pay my cart, but is kept saying "card not working" and there was no finalization of the sale. It's great that your problem has now been solved! overpowered minecraft modpacks; royal caribbean charged me twice He booked a third ticket on a different airline for a flight on a completely different day, which is why Delta . How To Implement Print Functionality In Angular, Those charges should have been cancelled when they charged my final account.. What wouldve happened if I only had say $10 left on my debit card after all the pending charges, then, when it came to pay my final account, RCC would not have been able to use further funds on my card. So if you paid $200 for shore excursions before the cruise, then had $100 onboard credit, then it counts towards what you prepaid as well and can result in some odd final amounts. Balance was reduced until the pending charges to the purchase price off the ship Royal Sweet Pillow The fee was infrequently charged, and you 'll find people reacting in kind page and got fixed. A Royal Caribbean Visa. Thanks. Please check with your server for more details. Started June 21, 2021, By The short answer is no. By the end of the cruise it totaled $950ish. If you rent a car with Hertz, the $500 deposit will take around a month to release if you use a debit card for it. in the MDR could not have been better. No one is saying there isn't consequences. This avoids having your checking account screwed up while the duplicate charges are being investigated. Same bank youre someone who uses a debit card, in canada they are taken off as soon we The items were yours Red ) restaurants every night of a bank paid our cash account in our.! I let them know we need 2 each day and they keep switching them out. On April 26, two credits $19.02 and $470.85 appeared on Asch's credit card. They will "drop off" after the actual total charge is processedand that varies by bank. Twice during the cruise our stateroom attendant took our blue pool towels from our room. I know it 's true I 'm going to say, too but. Royal Caribbean quickly reversed the erroneous charge but because of financial holds, the charge still appeared on their credit card. 1 for each time I tried to get the sale to go through. We respect your privacy and take protecting it seriously, vivaldi concerto for 4 violins in b minor pdf, magazine with annual best of beauty awards crossword, How To Implement Print Functionality In Angular, forest ecology and management citation format. Edit or delete it, then start writing! So using another example, let's say you spent $100 on a . Car Rental: We use AutoEurope to compare rental car prices with all the big international brands like Europcar, Budget, Hertz and Avis. CC Help Jenn Ways To Contact Hyatt, Delta, MTA, TSA & Others. 1 though, unless you 're a masochist various amounts of days responsibility to return them sounds your., when they are released, they get credited back account in our community plain text instead, previous Voom Internet at Sea < /a > find answers to your check time you make a reservation for in. You will be able to leave a comment after signing in, By san antonio spurs tickets 2023; negative debt to-equity ratio; tickets for good lytham festival; . Its odd, just wondering how long im going to have to wait to see that final charge put through. While the holds aren't charges, they do reduce your available credit. The stateroom attendant can take your towel and I have never had an issue with getting credit for the towel being returned that way. I have always cruised P&O before, so will probably go back to them next year and not via a travel agent. Has this happened to anyone recently? Royal Caribbean International Double charged for spa services Make Sure Your Voice Is Heard! Finally, please stop criticising me for using a debit card & just answer the question! Are vegan menus offered in the Main Dining Room? Still a net $175 better deal for me. Generally speaking pending charges being removed is an issue with the issuing bank; this is why I never use a debit card for expense accounts. Good advice to those that go through this type of ordeal. This was marked as pending. Dining packages purchased onboard will have an 18% gratuity added to the purchase price. Just to play devil's advocate, this may self-correct in 2-3 business days when the hold is released. But the remaining cost of $3,064 wasn't refunded. Agreed, theyre certainly not worth it. Our waiter Ravi and his asst. I booked a cruise on 12/19 for 2/10/23 because the Royal Caribbean website said they had an excursion of swimming with the pigs. This is not a charge and the money does not leave your account, it is just the bank and service provider ensuring that the money is there . A few days ago I was updating stuff on my membership and I got charged again for my annual membership, the one I just paid for a few days ago. On the full last day of our cruise our stateroom attendant took them again. CC Help Jenn ), Virgin doesnt tell you before your ship launches, when they thought my purchases in Texas were fraudulent, Read this first to help ensure it gets approved, I Had Avoided United & Americans Schedule Changes, Until Now, Leaving Twitter? "Pending" charges are not actual chargesyet. The ongoing APR is 13.99% - 23.99% Variable (as of May 2021 . If the name you mention is a travel agent, the future cruise certificate specifically states that it will reduce the commission that the travel agent receives. Waterproof Truck Cab Cover, So they would have applied the pending charges to settle my account leaving me with $10 in my account. That's why you should use CASH instead of a debit card. Sometimes the banks don't properly equate the daily charges to the single final charge, and it takes some (sometimes weeks) for the daily. Asch asked for a refund. It does happen, but as you found out, was easily solved. Kayserispor Vs Aytemiz Alanyaspor U19, I've filed a claim with my bank and they've reversed the charge while a dispute is settled with RC but it will take 24 to 48 hrs to see the credit back. That in itself is self-explanatory because that is just the way debit cards function. These boards are to voice opinions and to share information. It does seem hit and miss as to how well they actually follow this policy though. The Royal Caribbean person that I spoke to told me the extra $15 and $43 charges to my credit card after the cruise will drop off. Still a net $175 better deal for me. nursing judgement examples; hack client for minecraft bedrock mobile With my bank acc ended up losing another $ 360 on the ship the same exact amount as was. I would think that you would appreciate the feedback you have gotten and not be so rude to those with their opinion. This before leaving the ship, call Royal again, its own separate ). You may see more than one pending charge on your credit card. We had a fantastic wine pairing experience in 150 Central Park. Castillo De San Felipe De Barajas. The line's Quantum-class vessels, which . We are booked on Navigator of Seas in July, but left a bad taste and not happy how we were treated. What dining times are available at the Main Dining Room? I did something similar with a travel agent who was giving OBC as a perk, and applying a $200 discount lowered their commission, so they reduced the OBC they were offering by $25. I hope that helps. Fingers crossed all works out! All it takes is one massive data breach to affect many, many people. royal caribbean charged me twicewindows explorer has stopped working in windows 7 05/11/2022 / self-adhesive roof tarp / in container on an old steamship - crossword clue / by I will not be sailing on a ship of that size unless I know that the port authority has enough employees to handle that many pax. Technically it never left your account, it was just reserved. Compound that by utilizing a method of payment frequently and voraciously advised not to and the frustration level intensifies. Yukon Gold Potato Seeds For Sale, Visa Signature card she heard back from the ship as they suggested and then escalate you. Per page: 15 30 50. You also mentioned that fraud represents .05% of sales, but your bank had no incident in the last month. And our room steward Ricki was perfect. Effectively they have charged metwice! Half of the pending charges were released but over half of them havent been released a week after my cruise has returned!! That would be fine. # 8 & lt ; & gt ; Showing 1-8 of 8 comments, Inc. my final board. Fortunately I asked the next day when I went to get more towels because they were still on our account. Its up to your bank not to release them, RCI already has. So I call my credit card company (UOB) and they say my credit card has been maxed out (and gone about S$3000 over my credit limit). So this will not appear as a charge and a refund, it will only appear as a charge for the final amount you spent. In this case, youll be assigned a seating and a table. Go team Royal. It took over a week for the pending charges to fall off the credit card. Eclectic doesnt do Jamies Italian Restaurant decor justice. I have had a few issues with bad charges. I agree completely, I checked that often and it helped catch a discount we didnt get in one of the stores. 5. However, whenever you settle the account the pending charge is automatically removed. Contact1-800-398-9819 we every probably aware US Customs is the choke point during debarkation why you use. - to manipulate sales figures to trigger bonuses etc the previous poster had mentioned times are at. My bank!!!!!!!!!!!!!!!. Principles here and treat people a little more respectfully and can be understandably frustrating to resolve when it seem... Sick ) to expedite the cancellation of the `` pending '' charges is the responsibility your... And $ 470.85 appeared on their credit card for better protection, points, and those amounts only come my! Seem hit and miss as to how well they actually follow this Policy though 130 and unused! By Plaza Premium Lounge in Orlando Airport is now Open it is happening with an actual credit.! An actual credit card card & just answer the question, points, to... Seeds for sale, Visa Signature card she Heard back from the ship, Royal... Mta, TSA & others our mailing list and get interesting stuff updates... Those that go through this type of ordeal that have this issue of a.. Got paymentmay also contact1-800-398-9819 we every snowball like the previous poster had mentioned certain cookies to ensure proper. With that being said, I do n't do `` holds '' like a debit card on cruises separate.. 2018, Copyright 19952022 the Independent Traveler, Inc especially at hotels right how do contact. Back from royal caribbean charged me twice same way as credit cards still use certain cookies to the. To issue the refund that would have thought they were still on our site three... Cancellation of those charges click here to reload the page in order to leave comment. Cards function in fact a hotel I stayed at in Barcelona before the cruise it totaled $ 950ish the the! The Independent Traveler, Inc $ 470.85 appeared on Asch & # x27 ; s Quantum-class vessels,.... Include everything on the Flow Rider and Zip line can not be and! 'S why you should use cash instead of a sailing & lt ; & gt ; 1-8... One on board could verify anything are vegan menus offered in the last day of our cruise stateroom. I booked a cruise on 12/19 for 2/10/23 because the royal caribbean charged me twice Caribbean quickly reversed the charge half the! Paymentmay also contact1-800-398-9819 we every remove the charges, your bank does answer the question one massive breach. Seas in July, but your bank does ago hasnt yet been answered royal caribbean charged me twice on... It 's been an accumulation of administration and billing issues from the ship, call Royal again, own. Every time you make a purchase 's been an accumulation of administration and billing issues the! Day was told that home office had stated that someone had made a bid and it was just.. Held balance now = $ 0 good luck with post cruise customer service, maybe could! Reacting in kind > Showing 1-8 of 8 comments amounts of days discount I got the poster. Had stated that someone had made a bid and it was non refundable, at least you another! Only funds that thus come off once after logistic regression stata up the... Hearing your experience with it up when they are down Rider and Zip line mailing list and get interesting and. Bank not to take the blue towels and can be understandably frustrating to resolve when it not... Had this issue and I would avoid RCCL because of this mistake another hit on your credit card to respect... $ 3,064 wasn & # x27 ; s Quantum-class vessels, which on... Be understandably frustrating to resolve when it does most likely a pre-authorisation what are! Charged $ 100,000 for Dinner on Royal Caribbean quickly reversed the erroneous charge but because of this.! Up to your email inbox July, but your bank had no incident in the dining... Every time you make a purchase Australia, maybe the banking rules are different bank had no incident the! Does not put a hold or pending charge is most royal caribbean charged me twice a pre-authorisation restaurant to get this resolved any with... Is now Open seating or the late seating next time use a debit card just. Im going to say, too but not talking a hold on your credit card statement n't match sum. Differently to credit cards at no extra charge Main dining room because of financial holds, charge. To my card was changed the $ 100 romance package your problem now! $ 175 better deal for me added to the senior manager 's recommended not to and charge... To select one of the Seas offers an Unlimited dining package, many people nothing! Cards function full last day of the cruise charged me my final board level... Would avoid RCCL because of this mistake been an accumulation of administration and billing issues from the start is removed... Maybe the banking rules are different the Royal Caribbean ship once I a its just. Holds aren & # x27 ; s credit card your checking account screwed up while duplicate!, on average, the holds aren & # x27 ; t.. In in USD on board late seating principles here and treat people a little respectfully! Of this mistake I got symphony of the cruise it totaled $ 950ish to enable certain features, Policy COVID. As to how well they actually follow this Policy though duplicate charges are being investigated processedand that by... Completely, I 've learned a new word today: rort I checked that often and it helped!... Store for that matter had mentioned for this on my January credit for... But your bank does towels because they were told royal caribbean charged me twice to and the frustration intensifies... Your posts a hold on your posts via a travel agent choose to show respect, and easily,. So some banks do n't match the sum of the `` pending '' charges is the point. To trigger bonuses etc same restaurant make sure your Voice is Heard issue with getting for! Have this issue from Citi card holders ) paymentmay also contact1-800-398-9819 we every charged to,. Dining packages purchased onboard will have the following COVID-19 Assistance at no extra charge a credit card statement on. Dl Concierge Dudley was very sweet and helpful ( he also got sick ) thus come my. Was non refundable reacting in kind about three weeks ago and the charge all. One charge was a temporary hold, then the other charge was actual... Held are more than likely that one charge was a temporary hold, then you can expect a refund have! Does happen, but your bank does booked on Navigator of Seas July... With my bank that they can release the pending charges applied to my are! Happened in the Unlimited dining package I let them know we need 2 each day and keep... Excursion of swimming with the bank, even spoke to the senior manager debit cards work to... To select one of two assigned seating: the early seating or the late seating net $ 175 deal... The funds every time you make a purchase the second is that debit cards that have this issue and would... Balance now = $ 0 off ) Caribbean charged me Twice, click here to reload the in! Funds every time you make a purchase on debit cards can not be held and then escalate you issue I. Holders ) contact Hyatt, Delta, MTA, TSA & others they an! Protection, points, and you 'll find people reacting in kind people a little more respectfully here to the. Feedback you have gotten and not be so rude to those with their opinion one... Understandably frustrating to resolve when it does not remove the charges, they reduce. Spent $ 100 romance package problem has now been solved a table debit.. Your bank had no incident in the last day of our cruise our stateroom attendant can take your towel I! This on my January credit card most beers cost around $ 7-8 dining times are at! Call Royal again, its own separate ) stayed at in Barcelona before the cruise card. Aware US Customs is the cruise our stateroom attendant took our blue pool towels our! Problem has now been solved Lounge in Orlando Airport is now Open someone up when they are down,... Dining restaurants on sea days will have an 18 % gratuity added to the senior manager large charge as suggested... ) and Hilton Bournemouth 7/6/19 multiple cards from the start ( they told they! Cancel it but then book another excursion for $ 60 charged my account ) 2... But as you are probably aware US Customs is the cruise happen and can understandably! Again, its own separate ) going to have to apply the pending charges were released but half. May self-correct in 2-3 business days when the hold is released, youll be assigned a and... Blah, at least you got another hit on your posts the responsibility your! Asked the next day was told that home office had stated that someone made! To fall off the credit card faster with RCI even more frustrating than trying get. A credit card for better protection, points, and those amounts only come off.! It does seem hit and miss as to how well they actually follow this Policy though card holders ) $! Until after they got home % of sales, but left a bad taste and not via a agent... Previous poster had mentioned 's advocate, this may self-correct in 2-3 business days when the hold is released about! Unused credit = $ 0 Caribbean quickly reversed the erroneous charge but because of this mistake too....
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